Proven Results

The RDAC EDGE Offers Proven Results for Clients Who Wish to Increase Revenue and Establish Long-Term Business Relationships.

To assess the ability of a recovery management agency and its system, it is important to measure the agency’s success against three key metrics.

  • Performance-Based Results. In the world of debt collections, performance results are often measured in numbers based strictly on the amount or percentage of monies returned to an organization and/or the competitive placement ranking among a group of recovery vendors. These measurements are important in assessing how effective a particular recovery agency has been historically and will likely be for new clients. RDAC is a top-tier performer when measured against our peers.
  • High Client Satisfaction. The most accurate assessment of client satisfaction can only be determined by what a client says about a recovery agency and whether the client wishes to continue working with that agency. RDAC’s clients typically measure their satisfaction with us through several approval areas: superior security, excellent results, ease of implementation, fast response times, low administrative burden, and, of course, the professional manner in which we represent them. RDAC receives high client satisfaction marks.
  • Long-Term Client Relationships. Since our formation in 2007, RDAC has made client satisfaction a top priority, a priority to which we have maintained a strong and steadfast commitment. This commitment drives our daily conduct which, when woven together over time, has resulted in many long-term client relationships, several of whom have been with us since our inception. Ultimately, though, a recovery agency’s true measure of success is simply the degree to which clients are satisfied with its services. As our client surveys show, RDAC clients have such a high degree of satisfaction with our services that we are frequently ranked as the agency of choice. Client testimonials are available upon request.