RentDebt Automated Collections, LLC 2802 Opryland Drive, Nashville, TN 37214 866-376-7834

AWARD-WINNING CUSTOMER SERVICE

The operations team and client services department is committed to providing immeasurable, quality customer service to our clients and their former residents. As a collections partner with RentDebt, you will experience collections made easy.

Client Services

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Provides initial and on-going training for existing and new employees on placement procedures, RentDebt ClientConnect web portal, and software integrations.
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Offers a dedicated customer service representative for each clients and customer service support accessible Monday – Friday.
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Each month, communities and corporate leaders receive auto-generated reports communicating the status of individual accounts and the performance of the portfolio in terms of dollars collected.
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Each month, communities and corporate leaders receive auto-generated reports communicating the status of individual accounts and the performance of the portfolio in terms of dollars collected.

Operations

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Professional, courteous, and bilingual collection specialists are experts trained specifically on lease agreements, industry verbiage, negotiations, and federal, state, and local laws.
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Our team of tenured employees average 8+ years with our company.
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Unlike other agencies, RentDebt’s specialized agents only work rental debt.
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RentDebt has been voted one of Tennessee’s Top Workplaces for 6 consecutive years. At RentDebt, we strive to provide continuous improvement for the benefit of our clients, employees, and company while treating everyone in a fair and friendly manner with dignity and respect.